top of page

A Comparison of In-person Counselling & Secure E-counselling


In Person


You need to book appointments. You have to wait for your appointment time before you can start counselling.

Imagine waking up in the middle of the night in a panic. If you have a face to face counsellor you might pace the floor reminding yourself that your next session is only a few days away.




You need to travel to your counselling appointments. This costs you time, fuel, and possibly parking fees.    

You need to set aside a fairly large amount of time in order to travel to your counselling appointment, have the session, and return home.  

Sometimes people who are in in-person counselling feel things more deeply than they expect. Your emotions might surprise you, or occasionally become overwhelming while you are in session. Your counsellor is present to help you through this.    




People don't usually remember everything their counsellor says. Normally, we hear and remember only what seemed important at the time.    




If you experience the same problem later on, you may need to go back to your in-person counsellor for further encouragement. We have a tendency to downplay the progress we've made and the verbal encouragement our counsellor gives us.    

There is no doubt that your counsellor has given you the amount of time that the fees cover. It is not possible for your counsellor to stop the session early without you knowing it.    



You can tell others what you learn in counselling. This can help add meaning to your suffering and recovery... It is hopeful to know that, when it's all over, you will be able to help others with similar problems. But will you remember all of the important details?  


Counsellors are trained to observe your non-verbal communication (for example, the expressions on your face, the way you are sitting) to get a deeper understanding of what you are saying. It is not unusual for counsellors to have moments of being able to understand clients more deeply than they even understand themselves.    

Your privacy cannot be fully controlled. People can see you walking into a counselling office or sitting in a waiting room. Someone may recognize your vehicle.   

Since the secure messages we exchange ARE the counselling, you can be in "a counselling session" any time day or night. 

With online counselling you can open your computer, log into the PrivacEmail system, and review your counsellor's message and questions and comments. You counsellor isn't present...but you are working on solving your problems What a difference!

There is no travelling involved.




You can add to the message you're sending your counsellor any time you have a few minutes.




You can experience strong and unexpected emotions when you are writing or reading your in PrivacEmail too. However, your counsellor is not present to help you through this. You will need to prepare yourself in advance, in case you have an experience like this. 

You have a record of every single word your counsellor says. You might find one part of a PrivacEmail session important one day and notice something completely different on another day. As well, if you experience the problem again in the future, you can remind yourself of what your counsellor said, and how you solved the problem the first time.

You can re-read your PrivacEmail sessions. This can save you money and time and provide you positive encouragement and reminders of your progress, and re-affirm the guidance provided by your counsellor.



I guarantee that I spend at least 50 minutes on your TherapEmail message, based on the honour system. The message you receive proves that work has been done, but you have to trust that your counsellor accurately monitored the time he or she spent writing the message.

You can do the same thing with PrivacEmail sessions, except you can choose to share every word of your online counselling experience with others. It may be years after online counselling that you have a child or a friend who is going through a similar issue. Sharing parts of your sessons could be far more powerful than talking about them.



We have developed numerous techniques to make up for the fact that we can't see you. We encourage you to learn how to use some of these techniques yourself. (We will show you how when get started.) Many clients feel freer to deal with deep issues and not worry about superficial things, like what their counsellor thinks of their appearance.

There is no chance that you or your vehicle will be seen in, or anywhere near, a counselling office. Melinda Aspell, Registered Social Worker uses secure technology. Keep your username and your password secret (!!) and you can receive counselling without anyone knowing.

bottom of page