Transparency about fees and billing is an important part of ethical care. Please review the information below and feel free to reach out if you have any questions.

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Therapy Fees

I offer two fee options so you can choose the rate that feels accessible and sustainable for you:

• Standard Rate — $200 per 50-minute session
This reflects the current professional range for Master’s level Registered Social Workers in private practice across Canada, and the level of specialized care provided in ADHD-informed therapy and women’s mental health/perimenopause support.

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• Out-of-Pocket Rate — $150 per 50-minute session
This option is available to any client who identifies a financial need. No documentation is required. Simply select the rate that feels right for you when completing your initial forms. 

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Reports and Documentation Requests

Report writing, treatment summaries, letters, forms, and extended documentation are billed separately based on time required.

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Payment and Billing

All payments are processed securely through the Jane booking platform using Stripe, a secure third-party payment processor.

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A valid credit card is required to be kept on file for contactless payment.

 

This card will be used to cover:
• All self-pay session fees
• Outstanding balances
• Late cancellations or missed appointments when applicable

 

Financial information is not stored on my own servers.

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Insurance Coverage

Many extended health insurance plans provide coverage for services provided by a Registered Social Worker (RSW).

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Clients are responsible for confirming their own coverage, including:
• Annual limits
• Per-session reimbursement amounts
• Eligible provider type

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Receipts are provided after each session for insurance reimbursement where applicable.

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Direct Billing and Third-Party Programs

Where supported, direct billing is available to some insurers and third-party providers. Clients remain responsible for any portion of fees not covered by their plan.

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EFAP/EAP Programs

If you are receiving services through an EFAP/EAP provider, sessions are billed directly to your program based on the terms of your authorization.

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Your credit card on file will only be charged for:
• Late cancellations
• Missed appointments not covered by your program

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Non-Insured Health Benefits Program (NIHB)

If you are accessing services through NIHB, sessions are billed in accordance with NIHB policies.

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Your credit card is only used for charges not covered by NIHB, such as missed appointments where applicable.

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Cancellation and Missed Appointments

A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.

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Late cancellations and missed appointments may be subject to a fee and are not covered by insurance, NIHB, or most third-party programs.

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Questions About Billing

If you have any questions about fees, insurance coverage, billing, or payment options, you are always welcome to reach out for clarification before booking.