Transparency about fees and billing is an important part of ethical care. Please review the information below and feel free to reach out if you have any questions.

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Therapy Fee

$180 per 50-minute session
This reflects the current professional range for Master’s level Registered Social Workers in private practice across Canada, and the level of specialized care provided in ADHD informed therapy and women’s mental health/perimenopause support.

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Reports and Documentation Requests

Report writing, treatment summaries, letters, forms, and extended documentation are billed separately based on time required.

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Payment and Billing

All payments are processed securely through the Jane booking platform using Stripe, a secure third party payment processor.

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A valid credit card is required to be kept on file for contactless payment.

 

This card will be used to cover:
• All self pay session fees
• Outstanding balances
• Late cancellations or missed appointments when applicable

 

Financial information is not stored on my own servers.

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Insurance Coverage

Many extended health insurance plans provide coverage for services provided by a Registered Social Worker (RSW).

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Clients are responsible for confirming their own coverage, including:
• Annual limits
• Per-session reimbursement amounts
• Eligible provider type

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Receipts are provided after each session for insurance reimbursement where applicable.

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Direct Billing and Third-Party Programs

Where supported, direct billing is available to some insurers and third-party providers. Clients remain responsible for any portion of fees not covered by their plan.

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EFAP/EAP Programs

If you are receiving services through an EFAP/EAP provider, sessions are billed directly to your program based on the terms of your authorization.

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Your credit card on file will only be charged for:
• Late cancellations
• Missed appointments not covered by your program

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Non-Insured Health Benefits Program (NIHB)

If you are accessing services through NIHB, sessions are billed in accordance with NIHB policies.

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Your credit card is only used for charges not covered by NIHB, such as missed appointments where applicable.

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Cancellation and Missed Appointments

A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.

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Late cancellations and missed appointments may be subject to a fee and are not covered by insurance, NIHB, or most third-party programs.

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Questions About Billing

If you have any questions about fees, insurance coverage, billing, or payment options, you are always welcome to reach out for clarification before booking.